Registration & Renewal

Unit and Membership Renewal Guide

Welcome, leaders! This guide will help you successfully renew your unit charter and memberships under Scouting America’s latest process.

What’s New for 2025

Units can pay charter and member renewals online, in person, or by mail—see Payment Options below.

Unit renewal (charter) and membership renewal (youth/adult) now operate separately. Each member’s registration lasts 12 months from their join/renewal date—no longer tied to unit renewal.

The annual charter agreement must be signed and filed at the council office; this is not part of the online renewal.

1. Sign in to My.Scouting.org. Use Organization Manager (Key 3: Unit Leader, Committee Chair, COR, or their delegate).

2. Review Key 3 leadership roles. Update roles and verify all are current; this prevents delays.

3. Check Safeguarding Youth Training (SYT). All adults must have current training; renewal cannot be completed with expired SYT, or if their SYT training will expire before the unit’s future renewal date.

4. Verify roster information. Add or update adults as needed, correct profile info, and select who will be renewing.

5. Complete the online renewal. Sign digitally, submit payment, and track status in Organization Manager. Unit payments can be made by credit card or check delivered to the Council office.

Important Renewal Timeline & Access Info

• Unit renewal opens two months prior to unit expiration. Units have a two-month grace (lapsed) period after expiration to renew, or the unit will be dropped permanently. Leaders should start early to avoid delays or “dropped” status.

• Only the Key 3 leaders (Unit Leader, Committee Chair, Chartered Organization Rep) or their delegate have access to the Unit Renewal tool in Organization Manager.

• Validation errors that block unit renewal include:

  • Insufficient required leadership roles

  • Expired Safeguarding Youth Training (SYT) for any leader

  • Leaders under 18 years old

Leaders must resolve these errors before proceeding.

The Position Manager tool allows Chartered Organization Representatives to update leadership roles before renewal; however, changes will take up to 24 hours to sync before they appear for validation.

• Parents and adults must have an accurate linked parent/guardian My.Scouting account to receive renewal emails and renew online. Get help with linking parent or guardian accounts.

• Renewal notices are emailed and texted starting 60 days before membership expiration, with reminders at 45, 30, 15, 7 days before, and 7 days after if not renewed.

• Members click the notification in My.Scouting.org to complete the renewal process.

• Update or confirm member info (deselect Scout Life magazine if not wanted), select payment method, agree to the Terms and Conditions, and complete payment online.

• Online payments: Units and members can pay directly by credit card in My.Scouting.org.

• Council office payment: Bring or mail your unit renewal report and payment (cash, check, or credit card) to the Occoneechee Council Service Center (3231 Atlantic Ave., Raleigh, NC).

• Unit payment for members: Leadership may select multiple eligible members and generate a payment order—a report to be printed and submitted with payment. Payments for members are non-refundable.

• Klarna is a new payment option for individual membership renewals in 2025, allowing members to split their annual fee into four equal, interest-free payments (“Pay in 4”), choose to pay after 30 days for added flexibility, or select monthly financing for higher or family membership fees. There are no fees or interest when payments are made on time, although credit approval by Klarna may be required. Members can select Klarna during checkout in My.Scouting.org to help make Scouting more affordable by spreading renewal costs over several months.

• Start renewal early to avoid validation issues or expiration.

• Use Position Manager early to update leadership.

• Confirm SYT certification and immediately remedy expired status.

• Parents must carefully create My.Scouting accounts matching official registration data.

• Contact your District Commissioner for renewal assistance.

• For payment or registration support, contact our registrar, Tiffany Edmiston at the council office.

• If leadership access issues or technical problems arise, contact your District or Unit Commissioner for help.

• Council renewal FAQ and guides are linked below; fresh documentation is posted annually.

• My.Scouting.org – Organization Manager (start renewals)

• Scouting America Renewal Information and Resources

• Renewal Terminology

• Renewal of Unit Members Step by Step

• Scouting America Renew and Thrive Guide

• Annual Charter Agreement (under unit membership resources)

• Processing a Unit Renewal Step by Step

• Transfer and Multiples Step by Step